How can we help?
Find guides, FAQs and best practices for Pinecrest Technologies.
Status & uptime
Public status page with historical SLOs and post-incident reviews.
Single sign-on
SAML 2.0, OIDC and SCIM provisioning out of the box.
Accessibility
WCAG 2.1 AA throughout the product, verified by external audits.
Sandbox environments
Free, isolated test environments that mirror production behaviour.
Frequently asked questions
Which compliance certifications do you hold?
SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.
Can I export my data at any time?
Yes. A self-service export delivers a portable archive in standard formats. There is no lock-in.
Do you offer a free trial?
Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.
Where is customer data stored?
You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.
How long does a typical onboarding take?
Most teams are in production within two weeks. A guided checklist and a named contact help keep things on track.
How is pricing structured?
Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.
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